Returns & Exchanges
We build Fifth Year to be lived in for years — so if something isn't right, we'll make it right. Here's exactly how returns and exchanges work.
Return approval and destination eligibility
Eligible merchandise may be returned or exchanged within 14 days of delivery, subject to prior authorization, inspection and approval. FIFTH YEAR reserves the right to approve or reject returns and exchanges based on the condition and eligibility requirements below.
Returns and exchanges are available only for orders shipped within the continental United States. Orders shipped to Alaska, Hawaii, Puerto Rico and U.S. territories are final sale and are not eligible for return, exchange, refund or store credit. We do not ship internationally.
Store credit
If you choose store credit, we waive return shipping and the $8 restocking fee. After we receive, inspect and approve your return, store credit is issued for the full eligible merchandise value. Original outbound shipping paid at purchase is non-refundable.
Refunds
If you choose a refund to your original payment method, return shipping (prepaid label cost) and an $8 restocking fee are deducted from your refund. Original outbound shipping paid at purchase is non-refundable. Refunds are processed after your return is received, inspected and approved.
Exchanges
Eligible merchandise may be exchanged within 14 days of delivery for another size or style, subject to availability. Return shipping and the $8 restocking fee are waived for approved exchanges. FIFTH YEAR covers outbound shipping on the first replacement. If the replacement is lower priced, we credit the difference; if higher priced, you pay the difference. For a second or later exchange on the same order, the customer pays outbound shipping on the replacement. If your requested exchange is unavailable, you may choose store credit or a refund under the terms above.
Return eligibility
Returned merchandise must be in original, unworn, unwashed, unused condition with all original tags attached, and free of stains, makeup, deodorant, discoloration, fragrance, smoke, odors, pet hair, stretching, pulling, pilling, alterations, damage or other signs of wear or use.
Tags alone do not guarantee acceptance. FIFTH YEAR inspects all returns and may approve or reject based on condition. Items that appear worn, used, altered, damaged or handled beyond a reasonable try-on may be rejected even with tags attached. Rejected items are not eligible for refund, store credit or exchange.
Final sale
Items marked Final Sale, including promotional merchandise identified as Final Sale at purchase, are not eligible for return, exchange, refund or store credit.
Damaged or incorrect items
Contact us within 7 days of delivery with your order number and photos if you receive a damaged, defective or incorrect item. Approved cases are resolved at no extra cost, with no return shipping or restocking fee.
Starting a return or exchange
Contact us with your order number to request authorization and return instructions. A prepaid return label will be provided for an approved eligible return. Returns sent without prior authorization may not be accepted.
Please allow 7–10 business days after we receive your return for inspection and for your refund, store credit or exchange to be processed.
